How can one platform make guests and staff happy? Scroll down…
Ross really cuts to the core of hospitality: making sure the hotel has happy heads in beds.
Everything that has to do with those heads (i.e. guests) and beds (i.e. rooms) finds it's way to Ross. Which as you may imagine, is a bit of everything with an emphasis on service.
He wants to ensure high standards for guests to make sure they come back (and tell their friends).
But he doesn't have the tools to solve problems in real-time as they come up and lacks an effective way to keep his team on top of tasks.
Find opportunities for guest recovery, both proactively and reactively, and give your team everything they need to knock it out of the park.
One centralized dashboard for staff to collaborate and resolve incidents in real-time. Plus a full set of alerts to make sure staff know when something needs their attention.
Learn more than ever about your guests, staff, and hotel.
Chief Quality Officer
Lodging & Leisure